Martin Wouters - Founder and Managing Director of Manage Company.
I recently read a very good article about being guilty of loving your product and not your customer. As an organisation we look after more than 2,300 ACC accounts and impact many more through our numerous stakeholders. The question I ask myself is how are we adding value to these businesses and to our partners across our four brands?
I believe the answer lies in part with freely sharing our knowledge and expertise in the wider ACC space which we do through numerous seminars, expos and through our newsletter. There is more we can and will do including increasing the editorials we write, webinars, podcasts, blogs, etc.
It is also about driving a focused ACC advocacy campaign that impacts and benefits the wider NZ business community. We have had amazing results to date (click here) and have a number of pending work programmes waiting... including a whole bunch of changes for the 2017 / 18 financial year. ACC is going to make us even more busier!
This is what motivates me and gets me excited. This is what Manage Company is all about - being prepared to hold ACC (and WorksafeNZ) accountable and driving practical and workable solutions for our clients and stakeholders.
On a personal level I am addicted to the ocean and mountains. Volunteer surf lifeguard in my home town Mt Maunganui, row surfboats for giggles, race yachts, dive, surf, etc. When I get bored with the water I can be found in the mountains running trails or just getting lost.
Debbie Welsh - Project Manager & Administration
Debbie manages a number of projects including the ACC Benchmarking scheme, the Claims Reseller Programme, and does all our marketing. In case she gets bored with that Debbie also does a great deal in the administration space.
Debbie brings a wealth of knowledge to the business as evidenced by her law degree, admittance to the Bar, and a Graduate Diploma in creative advertising.
She enjoys doing anything that involves the outdoors and in the sun, including kayaking, fishing, camping, and hiking. Debbie has a passion for health and fitness - regularly goes the gym, practice yoga, boxing and is learning to surf.
Debbie can be contacted on email@example.com or 0800 RISK NZ (0800 747 569)
Chris Parker - Accounts
Chris has owned her own accountancy firm and is well versed in the positive impact we have on our clients. Chris is responsible for the day-to-day accounting requirements including preparing our monthly management reports across all our divisions.
Chris loves her dogs and is now getting back into her other love of painting.
Eric Scott - Business Advisor
Eric has owned his own accountancy practices in the Waikato and Coromandel and "played" in the commercial accounting sector. Through his own firms, Eric was proactive with ACC maters allowing him to transfer that knowledge directly to our clients.
Eric has a passion for music, travel, landscaping, and most things outdoors.
Eric can be contacted on firstname.lastname@example.org or 0800 RISK NZ (0800 747 569)
Nigel Stichbury - Business Advisor
Nigel's career has involved leadership roles in financial and management accounting, project and contract management in both the private and public sectors, including health. If that wasn't enough Nigel has also done a great deal of business advisory work and has an extensive background in equities.
Nigel can be contacted on email@example.com or 0800 RISK NZ (0800 747 569).
Peter Jenkins - Business Advisor
Peter has primarily focused on the commercial sector and private enterprise having held roles as Accountant and Business Manager. Peter has also been directly involved in the motel industry and has an extensive resume with the BNZ.
Peter's passion is aviation and golf.
Peter can be contacted on firstname.lastname@example.org or 0800 RISK NZ (0800 747 569).
Linda Paton - Practice Manager ManageRISK
Linda has 20+ years in management in the call centre industry and seven in insurance so brings a wealth of knowledge and expertise to the company. Linda manages all the insurance referrals for ManageRISK.
Evenings and weekends will usually find Linda walking the dog, enjoying good music and even better wine, entertaining friends and spending time with the family. She has just bought a bicycle, after not having one for quite some time, which is quite an experience. Her new goal is to get fit in 2017 and her long term goal is to do a lot more travel and possibly live overseas.
Liz Peters - New Business & Underwriting Co-Ordinator ManageRISK
Her working experience has seen her in retail, call centres, government departments, primary school classrooms and administration. Liz enjoys creating and nurturing new relationships, learning the ins and outs of the industry and offering support to our nation-wide network of advisors.
With a keen interest in travel, in her mid-20s Liz raced to explore Europe for her OE and all it has to offer. There she was able to tick a few things off her Bucket List including going on The Sound of Music tour in Salzburg and visiting Auschwitz.
Malcolm Frost (Frosty) - Risk Advisor (Manawatu, Wanganui, Wairarapa)
Frosty has provided insurance advice to clients for over 17 years. Having lived through death & disability and the effects on family and income, Frosty has genuine empathy that makes him a top choice in seeking risk management advice.
On a personal level family is primary for Frosty and when time allows you can find him touring the country on his bike or fighting fires as a volunteer senior firefighter.
Margi Hart - Risk Advisor (Bay of Plenty)
Margi has a deep passion for insurance and understands the importance of having appropriate cover. She experienced firsthand how great brokers advise can impact on a family's security. This experience occurred when her family received an appropriate payout when her father was diagnosed with a severe illness.
Margi gets a buzz from getting to know people,their families and their businesses and listening to their needs and working to tailor a solution that provides working protection for them.
Pete Watt - Risk Advisor (Hawkes Bay)
Pete has been in the insurance industry 34 years, initially starting out in commercial fire & general then into the risk side for the last 15 years.
On a personal level Pete enjoys travelling and is a bit of a thrill seeker ... between his helicopter licence, barefoot waterskiing and having 4 motorbikes you'll probably find him on a track racing or out the back of nowhere.
Alexandra (Alex) Paul - Risk Advisor (Auckland)
Alex started working in the insurance industry when she first arrived in New Zealand 11 years ago, but had previously experienced how beneficial it was to have the right cover in place when her father got sick in the UK. It struck a deep cord and when offered a job working as a PA to an advisor she really saw an opportunity to help others like her family had been helped. And the rest they say is history.
A mother of 2 active boys and also 2 four legged children as well, so there is never a dull moment.
Kit Maling - Risk Advisor (Nelson & Marlborough)
Kit's Background, before starting work as a Insurance adviser, was 24 years in the New Zealand Police and 12 years of Orcharding. He enjoys working with people to provide solutions for their insurance issues. Kit has also been involved in Local Politics at the Tasman District Council and he is very keen on the outdoors, particularly both trout and sea fishing.
When time permits he likes to get away into the back country.
Hank van Keulen - Risk Advisor (Canterbury)
Hank started his financial services career in 2003 after careers in the Police and in the private sector consulting in security and risk management here and overseas. Hank has had in-depth experience in recruiting, training, mentoring and coaching unaligned advisors. He was ultimately responsible for over 150 advisors in the South Island and bottom of the North Island.
Hank is renowned for focus on advice driven solutions as opposed to product solution driven.
Our ManageRISK Partner. They love helping our clients! Our unique relationship links their services with our clients whilst we keep the relationship. If you are looking for good quality advice from a leading Financial Services Business that is not tied to any Insurance Company, these guys are it!
A Manage Company Partner. SmartTrade is New Zealand's premier business-to-business loyalty programme. Our value proposition sits well within Smart Trade especially given the level of ACC savings we create.
Our ManageOSH Partner. Providing a fast, simple and online Ministry of Justice Police Checking service. Choose from a priority service ($19) or a free standard check invoiced monthly in arrears.
Our ManageCLAIMS Partner. Bodycare is the industry leader in the provision of injury prevention and early intervention professional health services. Providing Manage Company clients with a VIP service where all clients can be seen within 3 hours of injury allowing for real time and accurate diagnoses of injury and therefor accurate return-to-work processes.